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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M J Croyle

June 22, 2026

5  out of  5
rating by M J Croyle
"This State Farm agency provides an outstanding customer service experience from start to finish. Every agent I have worked with has been professional, polite, courteous and genuinely interested in helping me find the right coverage for my needs. They took the time to answer all of my questions thoroughly, explain policy details in a way that is easy to understand and make sure I feel confident about my insurance decisions.

What impressed me most is how hard the team works to find the best rates possible without sacrificing quality coverage. They are knowledgeable, responsive and always willing to go the extra mile to assist their customers.

I recently switched from another insurance carrier and the difference has been remarkable. After comparing multiple options, State Farm was able to offer me some of the most competitive rates I found in the Seattle area. Not only am I saving money but I also feel much better knowing I have a reliable agency behind me that truly values its customers.

If you’re looking for an insurance agency that combines exceptional customer service, professionalism and affordable rates, I would highly recommend this State Farm office. My experience has been excellent and I couldn’t be happier with my decision to switch."
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Josie Hufana

June 12, 2026

5  out of  5
rating by Josie Hufana
"Great experience. Angel was very quick in responding, very helpful, and answered my questions."
We responded:
"Josie, from our entire team we can't thank you enough for your business and taking the time to acknowledge our team, Brett Bakken Insurance Agency, State Farm Burien, Washington"
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anthony harding

June 11, 2026

5  out of  5
rating by anthony harding
"I've been with State farm for quite a while and they have always been kind and friendly on the phone and eager to help me with all of my questions. I've had two kids going through driving and they have really helped with all of my concerns."
We responded:
"Anthony, thank you for your review, all 10 of us work as a team at the Brett Bakken Insurance Agency Inc in Burien and appreciate it so much. "
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Frances Berge

June 4, 2026

5  out of  5
rating by Frances Berge
"I worked with Carina Aceo Padilla to set up my renters insurance. She was easy to work with, answered all my questions, understood my needs all while being pleasant and professional. This is a great agency!"
We responded:
"Frances, thank you so much for your online review. As a small business your review means so much to all of us here at the Brett Bakken Insurance Agency Inc. in Burien, Washington."
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Gibson Guadalupe

June 3, 2026

5  out of  5
rating by Gibson Guadalupe
"Thank you Jennifer you’re gorgeous, and was very helpful and nice!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brett Bakken’s Team. "
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Joe

June 3, 2026

5  out of  5
rating by Joe
"Pleased doing business and the prices are good"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brett Bakken’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Burien ."
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William Ogle

May 26, 2026

5  out of  5
rating by William Ogle
"We prompt and complete quote on both home and auto policies. A very pleasant experience."
We responded:
"William, we appreciate your online review, and we appreciate your business. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Frank Nenninger

May 16, 2026

5  out of  5
rating by Frank Nenninger
"Jennifer really took the time to answer all of my questions and they worked diligently to customize my final quote to my needs. I really appreciate her professionalism and positive attitude!"
We responded:
"Frank, thank you so much for your online review. As a small business your review means so much to all of us here at the Brett Bakken Insurance Agency Inc. in Burien, Washington."
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Abdiaziz Ali

May 12, 2026

5  out of  5
rating by Abdiaziz Ali
"It was great service good time good people as well thank you so much"
We responded:
"Abdiaziz, we appreciate your online review, and we appreciate your business. Brett Bakken Insurance Agency Inc. Burien, Washington"
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KABI SUBBA

May 8, 2026

5  out of  5
rating by KABI SUBBA
"Thank you for everything"
We responded:
"Kabi, thank you so much for your online review. As a small business your review means so much to all of us here at the Brett Bakken Insurance Agency Inc. in Burien, Washington."
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Victoria Appleton

May 1, 2026

5  out of  5
rating by Victoria Appleton
"The agent is very friendly and knowlegeable, she explained the policy in detailed."
We responded:
"Victoria, thank you, we're grateful and we love what we do. Brett Bakken Insurance Agency Inc in Burien, Washington. "
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Fiesel Hidalgo

April 29, 2026

5  out of  5
rating by Fiesel Hidalgo
"Great service"
We responded:
"Fiesel, thank you for your review, all 10 of us work as a team at the Brett Bakken Insurance Agency Inc in Burien and appreciate it so much. "
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BENJAMIN HAMMONTREE

April 24, 2026

5  out of  5
rating by BENJAMIN HAMMONTREE
"The lady I spoke with was just amazing. She took me right through a simple process. It seemed like only took maybe 10 minutes. I have insurance now and I’ve been kind of looking around and getting all kinds of text messages and emails from everybody else and then they put you through process of holy moly. I highly recommend amazing.

Plus my two boxers if they ride in the truck with me, they are protected. Now that’s love and the love of the insurance company."
We responded:
"Benjamin, we appreciate your business and your online review. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Christin Shasteen

April 21, 2026

5  out of  5
rating by Christin Shasteen
"Best customer service and support I have ever had with a company. Everyone is always so friendly, helpful, and knowledgeable. Best rates too!"
We responded:
"Christin, thanks for the review, we appreciate it. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Enrique v

April 17, 2026

5  out of  5
rating by Enrique v
"La señorita Florencia muy amable y muy profesional."
We responded:
"Enrique, apreciamos su reseña en línea y apreciamos su negocio. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Genene Lema

April 17, 2026

5  out of  5
rating by Genene Lema
"Very good customer service and they very helpful.Thank you again"
We responded:
"Genene, from our entire team we can't thank you enough for your business and taking the time to acknowledge our team, Brett Bakken Insurance Agency, State Farm Burien, Washington"
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Ibrahim Abdi

April 14, 2026

5  out of  5
rating by Ibrahim Abdi
"I have had a fantastic experience with Jennifer Vera Mendoza, she was very helpful and professional she helped me out with my questions and answers and helped me get through the process of getting my insurance, very grateful to joining I would recommend to anyone who has interest to get a new insurance."
We responded:
"Ibrahim, thank you, we're grateful and we love what we do. Brett Bakken Insurance Agency Inc in Burien, Washington. "
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Erica Salazar

April 14, 2026

1  out of  5
rating by Erica Salazar
"Do not trust this company!!!! They took it upon themselves to skip a bill because of "natural disaster" meaning the flooding in December that did not effect me whatsoever but now they want to charge you a back pay for 5 months adding an extra 80$ a month onto my bill for 5 months which makes no sense because my monthly insurance was 227 now its 309 until Aug. How does that make any sense?!?! Im pretty sure 81×5 is more then 227."
We responded:
"Erica, we want to resolve your concern, please call our office directly. "
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Larry stokes

April 8, 2026

4  out of  5
rating by Larry stokes
"The People were Great and Very Professional!!
Very Happy about everything!"
We responded:
"Larry, thank you for your review, all 10 of us work as a team at the Brett Bakken Insurance Agency Inc in Burien and appreciate it so much. "
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Angie Calhoon

March 31, 2026

5  out of  5
rating by Angie Calhoon
"Friendly, knowledgeable, and efficient. Evelyn was very helpful! They answered all of my many questions. I feel confident in the coverage choices they helped me make, and I will be saving a lot of $ compared to my previous insurance."
We responded:
"Angie, thank you, we're grateful and we love what we do. Brett Bakken Insurance Agency Inc in Burien, Washington. "
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Indalecio

March 31, 2026

5  out of  5
rating by Indalecio
"La atención y la amabilidad con la que se me brindó el servicio por parte de Elisandy Ochoa de la agencia Brett Bakken en Burien. fue excelente estoy muy satisfecho con su trabajo"
We responded:
"Indalecio, muchas gracias por su reseña en línea. Como pequeño negocio, su reseña significa mucho para todos nosotros aquí en Brett Bakken Insurance Agency Inc. en Burien, Washington."
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Rhoni

March 30, 2026

5  out of  5
rating by Rhoni
"I have always enjoyed the team here with Brett Bakken. All of them are kind, courteous and professional. Thank you Statefarm"
We responded:
"Rhoni, we appreciate your business and your online review. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Sukhdev Thind

March 26, 2026

5  out of  5
rating by Sukhdev Thind
"Great customer service and their staff is very friendly.I would definitely recommend them"
We responded:
"Sukhdev, thanks for the review, we appreciate it. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Muzit Mekonen

March 20, 2026

5  out of  5
rating by Muzit Mekonen
"I want to take a moment to recognize the outstanding service I received. Florencia was incredibly helpful, kind, and professional throughout the entire process. She took the time to explain everything clearly and made sure I felt comfortable with my decisions. It really meant a lot, and I truly appreciate her support!. Thank you for making everything so easy!"
We responded:
"Muzit, we appreciate your online review, and we appreciate your business. Brett Bakken Insurance Agency Inc. Burien, Washington"
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Brett Bess

March 9, 2026

5  out of  5
rating by Brett Bess
"Very professional, very helpful and very friendly."
We responded:
"Brett, thank you, we're grateful and we love what we do. Brett Bakken Insurance Agency Inc in Burien, Washington. "