State Farm® Insurance Agent Brett Bakken

"Leslie is the best- in general this agency is amazing. They look out for their customers needs and savings. Friendly staff. Thanks a lot! I recommend them 100%"

"Excellent service"

"I was extremely happy with Jessica the service she provided was amazing, not only I was able to get a lower rate for my auto insurance, everything was explain in good detail and expertise. I would recommend this service 100%"

"Brett Bakken's agency is exeptional. The agents care about thier customers and are prompt at returning calls and answering quesitons. Very impressive. Paul"

"Thanks to Carina she saved me over $100.00 for car insurance. She explained everything to me and answered all my questions. Thank you Carina for your help. Y’all are awesome."

"EDIT: After fighting them on diagnostics testing out of my pocket which is not in my policy for 2 weeks they say actually we send out Strike Check for electronics diagnostics testing all the time, strike check blew my phone up with tons of calls, voicemails, emails, texts so I had to route them to voicemail, the tech arrived way before the 2 hour window and didn't do the testing, I emailed them complaining about this then Brett Bakken sends me an email threatening police and restraining orders, and actually the technician showed up again at my house uninvited late at night and caused a disturbance. Brett even emailed me and told me to remove my review, see attached. Awful! When it's time to make a claim they kick you to the claims dept who doesn't want to pay for anything, even with a police report, photos, security footage, they want to require me to pay out of pocket for diagnostic testing which is NOT in my policy. I called them back after their below reply, and asked them what page and section of my policy is this in and they said "electronics diagnostic testing is required and out of my pocket" is NOT in my policy anywhere but that's what claims dept wants me to do. I said how can you try to enforce something that's not in my policy? They want to continue to act like the claims dept is an entirely different company and has nothing to do with them, so I guess they just want to get you a policy, take your money every month and then say it has nothing to do with them when you actually need to make a claim. They won't reply to e-mails and then say oh sorry it was in a junk folder. Sareli said I requested to cancel my policy in the "lost" e-mail when never once did I say that. They were very rude on the phone and unhelpful. Avoid State Farm at all costs!"

"Sandy was great and answered all my questions"

"Amazing service and quick response. They make everything to easy in by assisting in with need it."

"State Farm agent Leslie took care of all our needs very prompt with the quotes overall experience very good and she’s easy to talk to overall experience great"

"Hi We are very happy have the car 🚘 Insurance with State Farm you are professional agents wonderful persons. Thanks for everything."

"Best experience ever! Sareli was beyond amazing, professional, friendly, how customer service should be, not only did she answer all my questions but she also took the time to expand in detail certain policies. What a gem to be able to speak to an actual person that is genuine and shows that she cares! Highly recommend!"

"amazing service and friendly staff!!"

"Sarelli was a great help , very knowledgeable and had no problem answering my questions I appreciated her patience and great customer service. Thank you Sarelli."

"Definitely an amazing service from Angel, very professional and she took the time to find me a great deal, I would definitely recommend it to my friends and family, sincerely Jorge Vargas"

"Very good experience, quotes provided in very timely fashion, bundle discount… very seamless transition saved me over 3000 per year."

"Angel is always so helpful and quick to answer my questions. I’m very happy with my insurance and the service I receive!"

"Para mi es una agencia q se acomoda a mis necesidades y preocupaciones estuve con ellos antes y me había cambiado pero me di cuenta que realmente ellos dan un excelente servicio y una cobertura q se acomoda a tus necesidades y también a tu presupuesto así q regrese con ellos sin dudarlo. definitivamente los recomiendo por su servicio y su personal muy amigable.."

"After reviewing a a half dozen insurance agencies, I just changed my car insurance to State Farm. The service at Brett Bakken Agency in Burien is great and the team there is friendly and helpful."

"Friendly staff and timely service. Thank you!"

"Great Service and nice agent"

"Agent Galivar-Marin did a fine job comparing policy details between Pemco and State Farm, saving my family over $2K/year on increasingly expensive auto and home insurances. Moreover, she nudged me into running the numbers so I could realize these savings. My Pemco agent admitted that he would make the switch if presented with the same figures. Wow! W E White"

"Awesome personality and very professional... laughed at my stupid jokes and most importantly... saved me a lot of money."

"Service was great! Everyone was very nice, efficient and happy to help. Highly recommend!"

"Evelyn and Sareli were so helpful in getting me set up with bundled auto and renters insurance and I am so pleased with my discounts and the service I received! You can tell this team really cares about their clients. Thank you!!"

"These guys are an absolute pleasure to do business with. I just switched over to them because their rates are the lowest and their professionalism is unbeatable."